Refund and Cancellation Policy

Deactivation requests are reviewed based on activation stage, lifecycle status, and verification state.

Requests submitted after dispatch or during active lock-in windows may result in adjusted settlements or policy deductions.

Eligible settlements are processed to the original payment source or approved alternative channel.

Processing timelines depend on audit completion, verification checks, and partner settlement status.

Settlement amounts may be adjusted for dues, technical penalties, damage assessments, or unresolved lifecycle obligations.

Any adjustment reason is visible in operational records and support communications.