Dispatch and Delivery Flow
Shipments move through tracked states from creation to delivery, including assigned courier references and exception notes.
Estimated timelines are indicative and may vary based on operational constraints.
Attempts, Delays, and Exceptions
Failed attempts, route delays, return-to-origin, and damage/loss events are managed through tracked exception workflows.
Users may be contacted for clarifications or rescheduling when delivery attempts fail.
Return and Pickup Operations
Return requests are scheduled based on lifecycle status and operational feasibility.
Pickup completion and return closure are confirmed through shipment and inspection records.